Rental Requirements

Safety Comes First

Rent a UTV for an Unforgettable Off-Road Adventure! Embark on a professionally guided UTV experience with RENT A UTV OFF-ROAD ADVENTURES! Drive a late-model Polaris UTV as our expert guide leads you through 14,000 acres of stunning trails.

Discover an ancient sea bed, observe wildlife in their natural habitat, uncover fossil remains, and take on El Paso’s naturally formed roller coaster—THE THRILLING SAND DUNES! Our Polaris UTV rentals are designed to be safe, family-friendly, and packed with adventure for riders of all experience levels.

However, if your idea of fun includes reckless stunts—like fishtailing through corners, whipping around in endless donuts, or launching yourself off jumps—this isn’t the ride for you.

We are committed to providing an exciting yet safe experience for every guest. Safety is our top priority, and we strictly enforce responsible riding to protect our customers and our equipment. This is a family-friendly, moderately-paced adventure, not a high-speed Baja-style race.

Are you ready to explore? Let’s ride!

Minimum Driver Requirements

Rental Requirements for Drivers & Passengers

Age Requirements

  • Off-Road Vehicles: Drivers must be 18+ years old
  • Street-Legal Vehicles: Drivers must be 25+ years old

License & Payment Requirements

  • A valid, state-issued Driver’s License and Credit or Debit Card are required for rental.
  • The payment card must match the name on the Driver’s License, and the cardholder must be present at the time of rental.
  • Damage Waiver & Deposit Options

    Each rental unit requires a Damage Waiver or Deposit:

    • $25 Damage Waiver OR
    • Refundable $1,500 deposit at the time of rental.

    Additional Safety & Liability Guidelines

    • All drivers and passengers must sign a Rental & Release of Liability Agreement.
    • Minors (under 18) must have a legal parent or guardian sign on their behalf.
    • Drivers must be at least 60 inches tall.
    • Switching drivers is NOT permitted due to insurance regulations.

    Health & Safety Restrictions

    • Reckless operation or misuse of UTVs can lead to serious injury or death.
    • Drivers must be in good physical and mental health.
    • If you are pregnant or have any medical condition that could impair your ability to drive safely, you will not be permitted to operate our vehicles.
    • Drivers under the influence of alcohol, controlled substances, or certain prescribed medications will not be allowed to drive.
    • Safety is our top priority, and we strictly enforce responsible riding to ensure a fun and safe experience for everyone.

Passenger Requirements

At RENT A UTV OFF-ROAD ADVENTURES, safety is our top priority! To ensure a comfortable and secure ride, please review the following passenger guidelines:

    • Height Requirements:
      • Front passengers must be at least 60 inches tall
      • Rear passengers must be at least 46 inches tall
    • Driving Restrictions:
      • Passengers are NOT permitted to drive under any circumstances.
    • Health & Safety Considerations:
      • Off-roading involves rugged terrain, which may expose passengers to jolting directional forces.
      • If you are pregnant or have any medical condition that could impair your ability to ride safely, you will not be permitted to participate.
      • Weight Limitations:
        • The combined weight of all drivers and passengers must not exceed the manufacturer’s recommended limits for the rental unit.

Appropriate Clothing

Recommended Riding Attire

For your comfort and safety, we highly recommend wearing appropriate off-road riding gear.

  • Heat Protection:
    • UTVs generate heat from their engine and drivetrain components, which can become uncomfortable against bare skin during extended rides.
  • Environmental Safety:
    • The rugged outdoors presents natural challenges, including exposure to wildlife and rough vegetation. Wearing protective clothing helps minimize risks.
  • What NOT to Wear:
    • Tank tops, shorts, skirts, dresses, open sandals, or any attire that leaves your skin vulnerable to heat or outdoor elements are NOT recommended.
    • Recommended Gear: At a minimum, we suggest wearing:
      • Long-sleeved tops for added protection
      • Rugged jeans to shield against rough terrain
      • Over-the-ankle boots or shoes for better support and grip

Safety Gear

A helmet and eye protection are provided with every rental for no additional cost. We encourage you to bring optional riding gloves, sun block, water bottles, etc..

How to Book

PLEASE DO NOT show up without a reservation! Walk-ins are NOT ACCEPTED. You can easily reserve online 24/7 by clicking on the “BOOK NOW” button or calling (915) 855-4288 during our normal business hours. Bookings must be pre-paid to reserve your rental slot.

Missing Appointments and Being Late

Arrival & Booking Policy

To ensure a smooth experience for all guests, timeliness is mandatory.

  • You MUST arrive at least 30 minutes before your scheduled departure time.
  • Late arrivals will forfeit their rental slot with no refunds, rescheduling, or compensation.
  • No exceptions will be made—this includes inclement weather or other delays.

Strict No-Cancellation & No-Lateness Policy

Our schedule operates on a tight timeline, and a single late rental party can disrupt the entire day’s bookings. To protect all scheduled guests, we do not compromise or negotiate on this policy.

Before booking, please check the weather and plan accordingly. We appreciate your understanding and commitment to punctuality to help ensure a seamless adventure for everyone.

Cancellations / Re-scheduling

Cancellation & Rescheduling Policy

At RENT A UTV OFF-ROAD ADVENTURES, all reservations are final, meaning cancellations, rescheduling, refunds, or gift card conversions are NOT permitted unless you purchase our Booking Shield Protection at the time of booking.

With Booking Shield Protection 

Customers who purchase Booking Shield Protection receive added flexibility in case of unforeseen circumstances.

Cancellation & Refunds

  • You can cancel your reservation and receive a full refund of your purchase price up to 24-hours before your scheduled departure time.
  • Rescheduling & Gift Card Conversion

    • If it’s too late to cancel, you may:
      • Reschedule your booking to any available date within a 6-month window
      • Convert your reservation into a Gift Card for future use (gift card is valid 1-year)
    • Rescheduling or gift card requests must be made at least 30 minutes before your departure time.
    • Requests will NOT be honored at the time of departure—missing this deadline will be considered a no-show, and your rental will be forfeited without refund or rescheduling.
    • How to Request Changes

      • Contact us by phone or email at least 30 minutes PRIOR to your scheduled departure.
      • We check emails and voicemails daily—even on our days off—and will do our best to accommodate your request. However, booking availability is not guaranteed.
      • Reservations can ONLY be rescheduled once.

      📧 Email: feedback@RENTanATV.com 📞 Phone: (915) 855-4288

Without Booking Shield Protection

Without Booking Shield Protection, your reservation is 100% locked in, meaning:

  • No cancellations, rescheduling, refunds, or gift card conversions are permitted.
  • No exceptions will be made—even in cases of inclement weather, traffic delays, or unexpected events.
  • If you fail to arrive at least 30 minutes prior to your scheduled departure time, your rental will be forfeited without compensation.

We strongly recommend considering Booking Shield Protection if you anticipate any scheduling conflicts.

Reservations Not Guaranteed

Unexpected Cancellations

At RENT A UTV OFF-ROAD ADVENTURES, we strive to fulfill every reservation, but due to unforeseen circumstances, we cannot absolutely guarantee availability.

Occasionally, situations such as mechanical malfunctions, rental accidents, software errors, or other unexpected events may result in rental unit shortages.

If We Are Forced to Cancel Your Reservation:

  • You will NOT be held responsible for the cancellation.
  • You will be given the option to reschedule for a later date or receive a full refund.

For complete details on our rental policies, please refer to our Rental & Release of Liability Waiver, available at our retail store. We appreciate your understanding and will always do our best to provide an exceptional off-road experience!